As I type this, I am on speaker phone with Verizon, yes, Verizon, AGAIN.
The new iPhone replacement arrived today from Asurian,the insurer for Verizon phones.Now we have the water torture of replacing the temporary phone with the new phone. For some reason, restoring voice memos is the equivalent of rocket science.
This is why I am blowing my Monday, er,”Friday” night trying to start from square one.
When I am done with this, you can bet your butt I am having an adult beverage…
…God, it feels that way.
I am currently back on the phone with Verizon, trying to get the numbers of the phone that died.This is after I spent 10 minutes on the phone with the insurance branch of Verizon, Asurion, who really couldn’t care less to help me.and probably wanted to go back to sleep on the night shift he was working.
At least this guy, Andrew,a star in customer care, is trying to make me feel a little better and attempt to work my problems out.I know someone in Verizon Customer care gives a rats’ ass about the little guy.
This damn iPhone 6 bit has all the ear-marks of becoming a mini series, except I really don’t have the stomach to keep this up much longer.Suffice it to say, I am hoping the drama is done and we can get back to the regular smutz of life.
So here my phone is sitting in the ziplock bag of rice.
I am fortunate enough that Jim and I and able to step backward, as it were, to resume our old phones, until this gets figured out, one way or another.
Today, My BFF Kate and I took the ferry over to Lewes, Delaware, and of course I took some pictures.Nowhere as nice as my iPhone 6 would have taken, but I took the pictures nonetheless.I know that I didn’t have this happen on purpose, but the fact is it did happen.I KNOW it is something that will always haunt me.
Right now I am feeling pretty low: some things happen that just seem to kick you in the butt and land you on the ground, and then other things seem to be the foot holding your butt down on the ground and is stopping you from getting up again.
I am going to keep praying on this to hope I get out of this lousy slump.I know the grass is always greener on the other side but this has gotten past that point.I have always been a fighter and hope to muster myself up and ready to get out there and fight another day.
The joy of having a Wednesday as a Saturday? Everyone else is working.
The woe of having a Wednesday as a Saturday? I spent half a day on the phone with Apple trying to get my NEW iPhone glitches ironed out, and then with my prescription plan. For the amount of time I was on the phone today, I felt like I should have been at work. I would have been on the phone but at least I would have been paid.
It was pleasant to actually be able to sleep again in the morning, but knowing I can do it again tomorrow morning is sad. I miss being home with the girls and I really would have thought that after 30 years working,I could be home and taking care of myself and my family.
Maybe in my next life…..
I am on the phone with Apple.
Upgraded my phone and went to the iPhone 6. Got it out of the box and guess what? The only way I can hear any calls is via speaker.I figured I’d call Apple directly since it was a brand, spanking new iPhone.After promising my first through last-born fur children of mine, they fed-ex’d out a new iPhone 6 for me.
What they didn’t tell me?
Verizon requires a NEW sim card in order to activate the replacement phone. It goes without saying that Verizon is now sending me, allegedly in two business days, a new Sim card. So I was hoping that today, my Friday, I could spend setting up the new phone.
So here I sit, on hold with Apple, ready to slit my throat.
I think I might have gotten to the point where my love affair with apple products is seriously in jeopardy.
Stay tuned.For now, the hand is still empty, and am thinking of stringing two Tropicana orange juice cans together.
I should preface this post by saying that I usually have no issues with Verizon.
My iPhone 5c hung in there with no issues, until I started missing calls when the phone was either in my lap, 5 feet away or about 10 feet away.I called tech support on Thursday and bam! New, or should I say, rehabbed phone fed ex’ed out to me by 1:30PM today.
There began my trouble.
I have questionable hands.Meaning, between a touch of carpal tunnel and a pinched nerve, I had to insert the SIM card in the new phone.Uh-huh…ain’t happening.I get Jim to try to do it.He does it, we get it in and the phone reads no Sim card inserted.
Then I made the mistake of calling tech support for a verbal walk through, I get a guy named Mark, and his big contribution to helping me out outside of being really obnoxious? He transferred my call to Apple.The gal at Apple says to me that Verizon has the SIM card, and THEY are the ones who should be helping me with this: I agreed with her.
I went on-line to tech support and got someone named Shelly who at least tried to assist me.After 45 minutes, I thanked her, and walked to my neighbor, who I just had seen drive into his driveway and he fixed the phone in 5 minutes.
The moral of this story? Stay away from Mark, the phone tech from hell at Verizon.
Uh, Mark? No thanks.
…posting a wee bit early because I am heading off to urgent care in a little bit.
Sometime yesterday afternoon, I did something to my right hand. I don’t know if it is something that happened all of a sudden, or as my buddy Kate asked, “was it due to trauma?”, or what.I have an issue with a few of my fingers and tendons so I really have to get this taken care of.
When I was between my first and second cancer, I had been tested for carpal tunnel, and was told that I scored off the chart.That was taken care of by no surgery but by chiropractic visits and b-1 bomber vitamins, which was a type of complex vitamins. My theory at the time was my right hand is my money hand. I am right-handed, so it would have to be something really pressing to get me to go that route.Hopefully, the trip today will calm this hand down, and if I have to be off the Mac Book Pro and/or Iphone for a bit to quiet the hand down, so be it.