Consumer/Patient Aware

Remember the still ongoing fiasco with my cellulitis and eczema chaser?

Hah!

I got the “Explanation of Benefits” statement from the insurance company today.I opened the letter and oh,what a shocker, I found out I owe $396 and change to the laboratory who ran the blood work that was drawn from me in the Infectious Disease doctor’s office.It would seem that although the technician who pulled the blood was participating, the lab was not.

I collected my thoughts, counted to ten, and called the insurance company.

Explaining to them that they had my long recent referral trail, the fact that I had to go IMMEDIATELY to an infectious disease doctor would constitute an emergency.The physician wanted lab work done and said that he could do it there, so who am I to argue? The insurance company agreed, and long story short, they will either pay the lab or cut me a check so I can pay the lab directly.

If you NEED to get lab work done, my friend, take it from time. As the song goes, “The times, they are a-changing…” Assume nothing. Do what I am going to do EVERY time from now on. I want to know if the lab is in my insurance network.

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