Sorry, I can’t hear you…

So I bought a new Apple iPhone SE from Verizon, my carrier.

Usually I switch the phones off, and Jim now has my iPhone 6.What a hoot. I consider my self experienced with switching the phones over enough by now, so when issues came up, I bypassed Verizon and went straight to Apple.

Having worked customer service,and knowing my problem wasn’t going to be easily solved, I poured a glass of wine and pulled up a chair.Diana, a senior representative out of Oregon for Apple took her time and between the two of us, we solved our issues.

Thank God I bypassed Verizon: I’d probably still be on the phone. If you have any issues with me complaining about this, I used to work for Bell Telephone a long time ago, so I know the staffing issues.

Apple rocks!



Published by


Sixty two year old married female, care-giving, loving former government employee who is writing to try to keep her sanity.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.