So I bought a new Apple iPhone SE from Verizon, my carrier.
Usually I switch the phones off, and Jim now has my iPhone 6.What a hoot. I consider my self experienced with switching the phones over enough by now, so when issues came up, I bypassed Verizon and went straight to Apple.
Having worked customer service,and knowing my problem wasn’t going to be easily solved, I poured a glass of wine and pulled up a chair.Diana, a senior representative out of Oregon for Apple took her time and between the two of us, we solved our issues.
Thank God I bypassed Verizon: I’d probably still be on the phone. If you have any issues with me complaining about this, I used to work for Bell Telephone a long time ago, so I know the staffing issues.