So now, a Post Script on the initial posting.
The zone manager,who was very polite by the way,says we have to bring our receipt back to walmart with our walmart credit card. They have to refund what we purchased on our other card and put it on the walmart card in order to get the $25 as advertised, and, did I mention that the zone manager said that you now get $35 off? Oh, so we don’t qualify for that but you want us running around like monkeys trying to do what YOU want your customers to do?
Are you freaking KIDDING me?
A good customer and this HOW you treat your customers.All the BS and torture for what YOU, WALMART, should have done in the first place.Apologize for your new cashiers? Who did the lousy job of training them? We get all the headache?
You are not the only game in town: this is not over and it’ll be going to consumer fraud next.
You advertise one thing and don’t follow through.
Below, the original posting.
So you can be in Wal-Mart and need a, say, a new Nutri-Bullet.
“Apply at the registers, shoppers, for our Wal-Mart credit card, and today you will get $25 off of a $75 or greater purchase.”
So we did.
The quality staff had no clue on how to ring up a credit card application at the register, and we lost 30 minutes there.Then we went to complain to customer service and the equally inept staff there finally put an application through but they had issues with doing that. We spent $166 that day and NO way, no WHERE, NO HOW have we seen $25 off of our bill.
We saved all our receipts, called corporate, who informed us the $25 would be “credited” on our credit card. Really? Can you say duped? Today’s people say they can’t give us $25 credit, BUT they happily would give us $25 off our NEXT purchase of $75 or more on our Wal-Mart card.Oh, and don’t think that I will forget being hung up on, either….
We have the sheet that was at all the registers that said you were to get $25 off THAT DAY’S $75 purchase.
I am going to be loud about this until someone else in corporate Wal-Mart decides to correct the situation.